How to Turn Your Water Off

If you need to turn off the water to your home due to a pipe break or to perform repairs, use the consumer valve in your meter box.

To open your meter box, slip a screwdriver into the hole in the lid. Then remove the outer lid. Look for spiders, rodents and snakes before reaching in.

The consumer¬†valve is a rectangular handle located on the house side of the meter. It’s shown in red here, but is actually bare metal.

To turn off your water, move the handle clockwise a quarter turn until it is perpendicular to the water pipe.

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