Water You Can Trust
Safe drinking water is our highest priority. Our chemist, biologist and plant and system operators assure that our water meets all standards set by the EPA and the State of California.
SOURCE WATER TESTING
What’s in water varies based on the geology and environment it flows through. We test our source water and adjust treatment accordingly.
200 TESTS PER DAY
We collect and analyze 200 water samples a day from 10 different points in the water treatment process.
WATER SYSTEM TESTING
We test just under 100 water samples a week from our distribution system to ensure water quality levels all the way to customer faucets.
NO LEAD PIPE
We have no lead water mains or service lines in our distribution system and our water is non-corrosive to customer plumbing.
We prevent water quality issues by flushing water that has remained in a pipe longer than expected.
We turn oxygen (O2) into ozone (O3) and use it to disinfect our water during the treatment process. You’ll taste the difference!
Our staff testing water quality and operating the plant are highly trained and must pass rigorous examinations at each level of industry certification.
WATER QUALITY REPORTS
2016 Water Quality Report
2016 Informa anual de calidad del agua
2016 Public Health Goals Report
Past Water Quality Reports
Have questions about a water quality issue?
Start with Water Quality Assistant.
We’re on the job 24/7, because that’s when you need water. Preventive maintenance regimens maximize the operating efficiency and lifespan of each piece of equipment in our water treatment and distribution systems. And we invest each year in capital improvements — major renovation, replacement and upgrade projects.
2016-17 OPERATIONS BUDGET
Operations & Maintenance
2016-17 CAPITAL BUDGET
MILES OF PIPE
For the last 100 years we’ve gone to the mountains for our water, because colder temperatures increase condensation and precipitation levels. Today, a diverse and still developing portfolio of water resources protects the San Diego Region against drought and climate change.
San Diego Region’s Water Supply
- Metropolitan Water District of So Cal 95%
- Local Surface Water 5%
- Metropolitan Water District of So Cal 57%
- Imperial Irrigation District 19%
- All American and Coachella Canal Lining 15%
- Recycled Water 5%
- Groundwater 3%
- Local Surface Water 1%
- Imperial Irrigation District 30%
- Metropolitan Water District of So Cal 18%
- Potable Reuse 15%
- All American and Coachella Canal Lining 12%
- Seawater Desalination 7%
- Recycled Water 7%
- Local Surface Water 7%
- Groundwater 4%
Setting standards of excellence in public service.
We are responsible for the safety, quality and reliability of the drinking water for over 273,000 people in San Diego's East County.
© 2017 Helix Water District