Regulations

We are at Level 1

Governor Brown declared California’s drought over on April 1, 2017. But regulations remain to prevent water waste.

Helix Drought Response Levels

Helix’s Board of Directors has adopted a Drought Response Plan to address water shortages. The plan establishes four levels of drought response actions with increasing measures in response to decreasing water supplies. Our measures incorporate The State of California’s permanent water use efficiency measures.

Policies and Procedures — Jul 2016
Drought Response Plan is Section 4.9

LEVEL 1

Voluntary water savings up to 10%.

Prohibited Water Waste

Do not wash down hardscape unless required for public safety.

Eliminate irrigation runoff.

Do not water for at least 48 hours after rain.

Do not water turf on public street medians.

Use recirculated water in fountains and water features.

Use a hose with a positive shutoff nozzle when washing vehicles.

Restaurants may serve water upon request only.

Hotels must offer guests the option of not laundering towels and linens daily

Irrigation (all customers)

Irrigate before 10am and after 6pm only. Consider limiting spray-type sprinklers to 10 minutes per day and adjust run times as needed to avoid runoff.

If hand-watering, use a hand-held hose equipped with a positive shut-off nozzle or a bucket.

Commercial Water Use

Nurseries and commercial growers must irrigate before 10am and after 6pm only, but the following is permitted at any time:

  • Use of a hand-held hose with positive shut-off nozzle
  • Use of a bucket
  • Drip irrigation
  • Irrigation of propagation beds
  • Watering of livestock
Leaks

Repair leaks within five days of notification from Helix unless other arrangements are made with the General Manager.

LEVEL 2

Mandatory water savings up to 20% required.

Irrigation (all customers)

Level 1 restrictions become mandatory.

Limit irrigation with a spray-type sprinkler to no more than 3 days per week.  This limit does not apply to commercial growers or nurseries.

Limit irrigation to no more than 10 minutes per station per day. Drip, micro, and rotary nozzle sprinklers are exempt from the 10 minute per day limit.

Leaks (all customers)

Repair leaks within 72 hours of notification from Helix unless other arrangements are made with the General Manager.

LEVEL 3

Mandatory water savings up to 40% required.

Irrigation (all customers)

Level 1 and 2 restrictions are mandatory.

Limit residential and commercial landscape irrigation to two days per week. During the months of November through May, landscape irrigation may be limited to no more than once per week. This limit does not apply to commercial growers or nurseries.

Hand-watering is limited to the same schedule as irrigation systems.

Other Outdoor Use (all customers)

Stop filling or refilling ornamental lakes or ponds, except as needed to sustain aquatic life of significant value that was actively managed in the water feature prior to Helix implementing a drought response level.

Only wash vehicles at commercial carwashes that recycle their water, or with a high pressure/low volume wash system.

Leaks (all customers)

Repair leaks within 48 hours of notification from Helix unless other arrangements are made with the General Manager.

Development

Helix may deny requests for temporary water meters, permanent meters and ability to serve letters unless:

  • A valid, unexpired building permit has been issued for the project
  • The project is deemed necessary to protect public health, safety and welfare
  • The applicant offsets the water demand of the project prior to the issuance of a new meter
Annexations

Helix will not consider annexations to its service area during a Level 3 drought response.

Water Allocations

Helix may establish a water allocation per customer that:

  • does not penalize customers for conservation to date
  • does penalize customers for water use in excess of their allocation

LEVEL 4

Mandatory water savings above 40% required.

Irrigation (all customers)

Level 1, 2 and 3 restrictions are mandatory.

Stop all landscape irrigation except for the following:

  • Crops
  • Landscape products of nurseries and commercial growers
  • Hand-watering of trees and shrubs as described in Level 3
  • Irrigation specified by the Fire Marshal having jurisdiction over the property
  • Irrigation for erosion control
  • Irrigation of plants that are rare or essential to the well-being of rare animals
  • Active landscapes including public parks, playing fields, day care centers, school grounds, cemeteries, and golf course greens, provided that irrigation complies with schedule in Level 3
  • Watering of livestock
  • Public works projects and actively irrigated environmental mitigation projects
Leaks (all customers)

Repair leaks within 24 hours of notification from Helix unless other arrangements are made with the General Manager.

Water Allocations (all customers)

Helix may establish a water allocation per customer that:

  • does not penalize customers for conservation to date
  • does penalize customers for water use in excess of their allocation

Setting standards of excellence in public service.

We are responsible for the safety, quality and reliability of the drinking water for over 273,000 people in San Diego's East County.

© 2017 Helix Water District

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