Helix is in a Level 1 Drought Watch

The State of California voted on May 9, 2016 to allow regional and local drought management. Thanks to over 20 years of water conservation and investment in new water resources, the San Diego region has an adequate water supply even if the drought continues for another three years.

For Helix customers, this means that you may water any day of the week with no limit on days or minutes. However, please continue to use water efficiently and note that the State of California’s new, permanent water use efficiency measures and Helix’s drought response level 1 voluntary measures remain in effect. Details below.

Permanent Water Use Efficiency Measures

Helix’s Board of Directors has adopted permanent water use efficiency measures as required by the State of California. These apply to all customers and are in effect at all times.

Policies and Procedures – Jul 2016
Drought Response Plan is Section 4.9

Permanent Water Use Efficiency Measures

Do not wash down hardscape unless required for public safety.

Eliminate irrigation runoff.

Do not water for at least 48 hours after rain.

Do not water turf on public street medians.

Use recirculated water in fountains and water features.

Use a hose with a positive shutoff nozzle when washing vehicles.

Restaurants may serve water upon request only.

Hotels must offer guests the option of not laundering towels and linens daily

Helix Drought Response Levels

Helix’s Board of Directors has adopted a Drought Response Plan to address water shortages. The plan establishes four levels of drought response actions with increasing restrictions in response to decreasing water supplies. The State of California’s permanent water use efficiency measures remain in effect at all times.

Policies and Procedures — Jul 2016
Drought Response Plan is Section 4.9

Level 1

Voluntary water savings up to 10%.

Irrigation (all customers)

Irrigate before 10am and after 6pm only. Consider limiting spray-type sprinklers to 10 minutes per day and adjust run times as needed to avoid runoff.

If hand-watering, use a hand-held hose equipped with a positive shut-off nozzle or a bucket.

Commercial Water Use

Nurseries and commercial growers must irrigate before 10am and after 6pm only, but the following is permitted at any time:

  • Use of a hand-held hose with positive shut-off nozzle
  • Use of a bucket
  • Drip irrigation
  • Irrigation of propagation beds
  • Watering of livestock
Leaks

Repair leaks within five days of notification from Helix unless other arrangements are made with the General Manager.

Level 2

Mandatory water savings up to 20% required.

Irrigation (all customers)

Level 1 restrictions become mandatory.

Limit irrigation with a spray-type sprinkler to no more than 3 days per week.  This limit does not apply to commercial growers or nurseries.

Limit irrigation to no more than 10 minutes per station per day. Drip, micro, and rotary nozzle sprinklers are exempt from the 10 minute per day limit.

Leaks (all customers)

Repair leaks within 72 hours of notification from Helix unless other arrangements are made with the General Manager.

Level 3

Mandatory water savings up to 40% required.

Irrigation (all customers)

Level 1 and 2 restrictions are mandatory.

Limit residential and commercial landscape irrigation to two days per week. During the months of November through May, landscape irrigation may be limited to no more than once per week. This limit does not apply to commercial growers or nurseries.

Hand-watering is limited to the same schedule as irrigation systems.

Other Outdoor Use (all customers)

Stop filling or refilling ornamental lakes or ponds, except as needed to sustain aquatic life of significant value that was actively managed in the water feature prior to Helix implementing a drought response level.

Only wash vehicles at commercial carwashes that recycle their water, or with a high pressure/low volume wash system.

Leaks (all customers)

Repair leaks within 48 hours of notification from Helix unless other arrangements are made with the General Manager.

Development

Helix may deny requests for temporary water meters, permanent meters and ability to serve letters unless:

  • A valid, unexpired building permit has been issued for the project
  • The project is deemed necessary to protect public health, safety and welfare
  • The applicant offsets the water demand of the project prior to the issuance of a new meter
Annexations

Helix will not consider annexations to its service area during a Level 3 drought response.

Water Allocations

Helix may establish a water allocation per customer that:

  • does not penalize customers for conservation to date
  • does penalize customers for water use in excess of their allocation

Level 4

Mandatory water savings above 40% required.

Irrigation (all customers)

Level 1, 2 and 3 restrictions are mandatory.

Stop all landscape irrigation except for the following:

  • Crops
  • Landscape products of nurseries and commercial growers
  • Hand-watering of trees and shrubs as described in Level 3
  • Irrigation specified by the Fire Marshal having jurisdiction over the property
  • Irrigation for erosion control
  • Irrigation of plants that are rare or essential to the well-being of rare animals
  • Active landscapes including public parks, playing fields, day care centers, school grounds, cemeteries, and golf course greens, provided that irrigation complies with schedule in Level 3
  • Watering of livestock
  • Public works projects and actively irrigated environmental mitigation projects
Leaks (all customers)

Repair leaks within 24 hours of notification from Helix unless other arrangements are made with the General Manager.

Water Allocations (all customers)

Helix may establish a water allocation per customer that:

  • does not penalize customers for conservation to date
  • does penalize customers for water use in excess of their allocation

Penalties

Administrative fines for unresolved violations of water use restrictions may be assessed as follows:

  • $100 for a first violation
  • $200 for a second violation within one year
  • $500 for each additional violation within one year

Each day that a violation occurs is a separate offense

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