What is Backflow?
A sudden reduction in Helix’s water pressure due to a water main break or vehicle running into a fire hydrant can create suction that draws potential contaminants into Helix’s water distribution system.
When a customer’s water pressure exceeds Helix’s water pressure, contaminants can flow into Helix’s water distribution system. A well pump or boiler can cause backpressure.
Your Backflow Assembly
- Residential properties with fire sprinkler systems
- Some residential properties who have a well, pond or graywater or rainwater system
- Multi-family properties
- Commercial and industrial customers
Backflow prevention assemblies must be tested on an annual basis to comply with the State of California Code of Regulations, Title 17, and Helix Water District Policies and Procedures, Section 5.3.
We will send an annual reminder notice to customers who are required to have a backflow assembly. The notice will be sent to a customer 30 days prior to the testing due date.
Customers will receive with their annual reminder notice a pre-filled Field Testing and Maintenance Report form for each backflow prevention assembly they have. Provide this pre-filled form to the tester for completion.
Testers: please email [email protected] to request a pre-filled test form.
Note that backflow prevention assembly testers must be industry certified and approved by Helix Water District before testing within our service area. Approved testers are held to the highest standards of ethics and professionalism and Helix maintains the right to remove testers at its own discretion pursuant to Helix Water District Policies and Procedures, Section 5.3-3(D).
How to Become an Approved Tester
To apply for approval, please submit a formal request and include your business and contact information, a copy of an ABPA, AWWA or ASSE certificate, and copies of your gauge calibration reports. Approval is contingent upon maintaining current copies of these items with Helix. Submit all items to:
Cross Connection Control Coordinator
Office Hours: Monday-Friday, 7:30am-3:30pm
E [email protected]
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