Bill Payment

We accept payment of your water bill by mail, in person and online. Learn more below.

Pay Your Bill in Seconds

Open an online account and pay your bill the quick and easy way. Check your payment history, too, any time of day, any day of the week.

Go Paperless

We send you an email instead of mailing a water bill, and you click on a link to see your bill online. Follow these links on our self-service portal to set it up:

  • Login
  • Payment Options
  • Make a Payment
  • Make an Online Payment
  • My Profile
  • Paperless

Pay by Text Message

We remind you to pay your water bill, and you approve payment — by text message. Follow these links to set it up:

  • Login
  • Payment Options
  • Make a Payment
  • Make an Online Payment
  • My Profile
  • Pay by Text

Pay With an eCheck

Enter your bank account information once and you’re done — 9-digit routing number, account number and account name on your checks. Banks handle electronic checks like paper checks. There’s no transaction limit and they work for single or recurring payments (see AutoPay).

No Transaction Fee

Pay With a Credit/Debit Card

We accept VISA, MasterCard and Discover plus VISA and MasterCard debit cards. The transaction limit is $500. If we are about to shut your water off, call Customer Service at 619.466.0585 and give us the confirmation number for the transaction.

$3.95 Transaction Fee

Set Up AutoPay

Have Helix debit your checking or savings account the day your payment’s due (or up to 3 days prior for some banks). You’ll receive your water bill just like you do now. When you sign up for AutoPay, continue paying your bills until you receive a bill stub that says “AUTOPAY-DO NOT PAY”.

Use Your Bank's Service

We accept payments from banks’ online payment services. Ask your bank how they handle these transactions. If they mail paper checks, this can delay your payment up to a week. Avoid this method of payment if your account is near due or near shut-off.

Click Here to Make a One-Time-Only Online Payment

Other Payment Options

We accept personal, cashier’s and traveler’s checks, credit and debit cards, money orders and cash payment.

Pay by Mail

Mail payment to Helix Water District, 7811 University Avenue, La Mesa, CA 91942

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Pay in Person

We are open 8:30 a.m. to 5:00 p.m., Monday – Friday, at 7811 University Avenue in La Mesa.

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Pay After Hours

Use the dropbox in our parking lot at 7811 University in La Mesa.

Pay by Phone

Call 855-276-8053 and pay $3.95 transacation fee.

Pay Once Online (Don't Open an Account)

Click Here to Make a One-Time-Only Online Payment.