Helix awards mini-grant for water bottle filling station

Helix awards mini-grant for water bottle filling station

Helix Water District has awarded Warren-Walker School a $250 mini-grant for a water bottle filling station at their La Mesa campus. Helix Board President Kathleen Coates Hedberg presented the mini-grant check to Ryan Carpenter, Campus Dean, on December 10, 2018. Warren Walker School serves students in pre-kindergarten through fifth grade.

Unlike traditional drinking fountains, water bottle filling stations dispense water downwards and can be used to conveniently fill personal water bottles. The fill stations make tap water easily accessible to students and staff, encouraging healthy habits. They are also a sustainable alternative to bottled water.

“We have high-quality water,” said Carlos Lugo, Helix Water District’s general manger. “Drinking tap water costs a small fraction of purchasing bottled water and it reduces trash from plastic bottles.”

As part of its school education program, Helix awards up to three $250 mini-grants each year to schools within its service area for water-related projects or programs. Applications are sent out each fall to all schools within district boundaries.

Directors Hedberg, Verbeke and McMillan Sworn In

Directors Hedberg, Verbeke and McMillan Sworn In

Helix Board Secretary Sandy Janzen swore in three returning board members at the district’s December 5, 2018 board meeting.

Division 1 Director Dan McMillan, Division 2 Director DeAna Verbeke and Division 4 Director Kathleen Coates Hedberg were presented with certificates of election following the administration of oath of office at the meeting. Director McMillan’s term will expire in December of 2020. Director Verbeke’s and Hedberg’s terms will expire in December of 2022.

Helix is governed by a five-member Board of Directors. Each director is elected by their community to oversee policies and represent the district on regional water boards and committees. Members of the board serve four-year terms.

The board of directors will elect its board officers for 2019 at the December 19, 2018 board meeting.

Helix Board Divisions

Helix Collecting Toys for Tots

Helix Collecting Toys for Tots

Helix Water District is once again proudly participating in the Marine Corps Toys for Tots program, collecting donated toys through 10 a.m. on Monday, December 17, 2018.

Each holiday season, the Marine Corps partners with local non-profits and businesses which serve as toy drop sites and then distributes collected toys to less fortunate children throughout our community.

Helix is providing two convenient drop-off locations in East County for new, unwrapped toys for our customers, employees and the community. Thank you, in advance, to all of those who donate.


Helix Administration Office Lobby
7811 University Avenue in La Mesa
Open Monday-Friday, 8:30am-5:00pm

Helix Operations Center Lobby
1233 Vernon Way in El Cajon
Open Monday-Friday, 8:00am-4:00pm


Q: Should I gift wrap my donated toy?
Toys must be new and unwrapped.

Q: Is there a list of toys available to guide me with my donation?
Toys for Tots does not publish a list of appropriate toys to donate. If such a list were created, most would follow it, resulting in a limited selection of items to distribute in each community. We would rather our donors consider what might be an appropriate gift for their own child/relative, purchase the item and donate to Toys for Tots.

Q: Pre-teen/teens are groups for which shopping is especially difficult.  Do you have any ideas?
The foundation does purchase supplemental toys/gifts for our campaign sites and focuses on these age groups. In the past, items purchased for these groups have included, but are not limited to:  sporting equipment/bags/balls; books, backpacks, cosmetics, purses, watch/wallet gift sets, bath gift sets, board games, radio control cars/trucks, hand-held electronics, skateboards/helmets, curling irons, hair straighteners, and hair dryers.

Q: Are there toys or gifts that are not accepted?
Toys for Tots prefers not to accept realistic looking weapons and gifts with food.

Helix Honors President Bush

Helix Honors President Bush

“President George H.W. Bush’s legacy was his lifelong commitment to public service and effective government,” said Helix Water District General Manager Carlos Lugo.

Helix Water District’s Administration Office in La Mesa will be open on Wednesday, December 5 from 8:30 a.m. to 5:00 p.m. The flags at each of Helix’s facilities have been lowered to half-staff to honor the president’s memory.

Serving our communities

Serving our communities

You know Helix Water District as your local water provider who delivers drinking water to your homes and businesses every day.

Did you also know that we have over 100 years of commitment to serving our customers as a local public agency?

Our staff and board members are dedicated to providing safe, reliable and affordable drinking water to the communities we serve. Each day, on average Helix delivers 27 million gallons of water to over 274,000 people. We have a deep history with our customers, a commitment to excellence, leadership in regional planning and perseverance with everything we do. Watch our three-minute video and get to know us better.


Our 2017-18 Annual Report discusses investments and accomplishments

Our 2017-18 Annual Report discusses investments and accomplishments

As 2018 draws to a close, we would like to take some time to reflect on the past year, on what we have achieved and on what challenges lie ahead.

Our 2017-18 Annual Report illustrates the investments we have made in our district, our infrastructure and in the workforce it takes to maintain it. Our report is designed to provide you with insight into what type of future challenges we are planning for, why we are investing now, and how our customers are integral to the future of water in our region.

Read Helix’s 2017-18 Annual Report


Thank You Veterans

Thank You Veterans

This is a military town and it’s likely you know a veteran – a family member, friend, neighbor or coworker. Each year, approximately 15,000 personnel from the Navy and Marines conclude their military careers in San Diego.

All of us at Helix Water District would like to thank U.S. military veterans for their service and their sacrifices. As a small token of our gratitude, all veterans and active duty military fish free on Monday, November 12 from 6 a.m. to 5 p.m. at Lake Jennings.

Additionally, for our military veteran customers we are offering a free water conservation kit that includes a water efficient showerhead, shower timer, aerators and more. Come by our administration building at 7811 University Avenue in La Mesa to get yours through November 23.

We appreciate your service.

Lake Jennings featured on NBC

Lake Jennings featured on NBC

From NBC —

An uncommon partnership has turned struggle into success in Lakeside.

The 3 billion-gallon Lake Jennings Reservoir in East County, managed by the Helix Water District, is now a popular fishing and camping destination.

That hasn’t always been the case.

Several years ago, the lake’s recreational campground was losing money and the district considered shutting it down.

Watch the Video

Helix Helps at La Mesa Park Appreciation Day

Helix Helps at La Mesa Park Appreciation Day

Saturday, October 13, was La Mesa Park Appreciation Day and the City of La Mesa welcomed volunteers to pitch in and spruce up 14 parks throughout the city. Helix Helps was at Harry Griffen Park, which sits on top of Grossmont Reservoir, Helix’s 30 million gallon reservoir tank.
Our Helix Helps program provides opportunities for our employees to volunteer for community service. On Saturday, 19 Helix employees and their families and friends raked park trails, redefined the path behind the amphitheater, painted picnic tables and painted the leading edges of steps yellow to make the amphitheater and the stairs to the restroom safer for park visitors.

Anne Solano and our City of La Mesa host

Jennifer Bryant, Lauren, Evelyn and Alexa

Tim Gray and Leann

Bill Lemke and Michael Gutierrez

Sandy Gutkowski and Jasper

Kira Haley

Tim Ross and kids

Jeff MacMaster, Lindsay, Dominic and Dyllon

Karah Kingsbury

Michelle Curtis, Andy and Tyler

Water needs a new generation of professionals

Water needs a new generation of professionals

October 6-14, 2018 is California’s second annual Water Professionals Appreciation Week, and Helix is launching the week with our Helix Water Talks event on October 6 at the district’s Nat L. Eggert Operations Center in El Cajon.

Helix Water Talks events offer behind-the-scenes, employee-led tours of Helix’s facilities. On October 6, registered customers will meet and learn from our operations staff how we maintain over 730 miles of pipeline and all of the attached pumps, tanks, valves, hydrants and meters.

“Helix is responsible for the safety, quality and reliability of the tap water in the communities we serve. This event is focused on what we do to assure water reliability,” said Helix Operations Director Kevin Miller.

The event kicks off California’s second annual Water Professionals Appreciation Week, which runs October 6-14 and was established in 2017 by Senate Concurrent Resolution 80, by Senator Bill Dodd (D-Napa) and sponsored by a coalition of water associations led by the Association of California Water Agencies (ACWA) that includes WateReuse California, California Municipal Utilities Association, California Association of Sanitation Agencies, and the California Water Association.

Recent labor studies estimate that 60,000 people work in California’s water industry, and 30-50 percent of these people will reach retirement age through 2030. “The job opportunities will be there,” said Miller, “and the water industry offers a wide variety of careers in operations, engineering, biology, finance, communications, IT and many more types of positions.”

Learn How Water Agencies are Developing a New Generation of Workers

Learn About the Water Technology Program at Cuyamaca College


Don’t Miss Out — Helix Water Talks on October 6

Don’t Miss Out — Helix Water Talks on October 6

We have openings for Helix Water Talks on Saturday, October 6: a behind the scenes look at our water distribution system and how we deliver water to 275,000 people in El Cajon, La Mesa, Lemon Grove and Spring Valley. Learn about pipe, valves, meters and more.

Join the tour!

Event Itinerary

Coffee and refreshments


Tour operations center

Questions (optional)

PHONE SCAM: don’t share your information

PHONE SCAM: don’t share your information

On Friday, a Helix customer reported to our customer service department that she received a couple of phone calls from someone wanting her credit card information so they could lower her interest rates. The Caller ID on the customer’s phone identified the caller as Helix Water District.

These calls are not coming from Helix Water District. Under no circumstances will a Helix employee call you and ask for your credit card number. 

According to the Federal Trade Commission, technology makes it easy for scammers to fake the caller ID information you see on your phone, so the name and number you see aren’t always real. If someone calls asking for money or personal information, hang up. If you think the caller might be telling the truth, call back to a number you know is genuine.

If you receive a similar call:
– Do not provide any personal information — hang up the phone
– Please inform Helix’s customer service department at 619-466-0585

AARP Guidelines for Avoiding Phone Scams