Don’t Miss Out — Helix Water Talks on October 6

Don’t Miss Out — Helix Water Talks on October 6

We have openings for Helix Water Talks on Saturday, October 6: a behind the scenes look at our water distribution system and how we deliver water to 275,000 people in El Cajon, La Mesa, Lemon Grove and Spring Valley. Learn about pipe, valves, meters and more.

Join the tour!

Event Itinerary

8:30-9:00
Coffee and refreshments

9:00-9:30
Welcome

9:30-11:30
Tour operations center

11:30-12:00
Questions (optional)

PHONE SCAM: don’t share your information

PHONE SCAM: don’t share your information

On Friday, a Helix customer reported to our customer service department that she received a couple of phone calls from someone wanting her credit card information so they could lower her interest rates. The Caller ID on the customer’s phone identified the caller as Helix Water District.

These calls are not coming from Helix Water District. Under no circumstances will a Helix employee call you and ask for your credit card number. 

According to the Federal Trade Commission, technology makes it easy for scammers to fake the caller ID information you see on your phone, so the name and number you see aren’t always real. If someone calls asking for money or personal information, hang up. If you think the caller might be telling the truth, call back to a number you know is genuine.

If you receive a similar call:
– Do not provide any personal information — hang up the phone
– Please inform Helix’s customer service department at 619-466-0585

AARP Guidelines for Avoiding Phone Scams

 

Saturday, Sep 15 – Electric Vehicle Day Ride and Drive

Saturday, Sep 15 – Electric Vehicle Day Ride and Drive

The San Diego Electric Vehicle Day Ride and Drive event is tomorrow — Saturday, September 15 at Liberty Station from 10 a.m. to 3 p.m. This event, which was the largest Electric Vehicle Day event in the U.S. last year, offers the opportunity to test drive more than 40 makes and models of hybrid and battery-powered electric vehicles — with no pressure from salespeople to make a purchase.

And — this is BIG! — there will be a drawing at the end of each hour for three $1,000 rebates. That’s 15 rebates that are in addition to the federal tax credit and State of California rebates already available when you purchase an electric vehicle.

Helix celebrated our new electric vehicles and charging stations this week to make the employers and property management companies we serve aware of SDG&E’s Power Your Drive program, and to make all of our customers aware of the ride and drive event tomorrow. We hope you check it out.

Event Highlights & Details

Why Helix is going electric

Why Helix is going electric

Energy – primarily to pump water throughout our distribution system, which serves 275,000 people in El Cajon, La Mesa, Lemon Grove, Spring Valley and other unincorporated areas of the county – cost Helix Water District $2.2 million this past fiscal year.  Controlling our energy costs, and their impact on water rates, is a priority.

Helix maintains operations and design standards that reduce our energy demand during peak periods when SDG&E’s charges are higher, and we purchase energy through the State of California’s Direct Access Program, saving an average of 18 percent on commodity costs. We continually evaluate opportunities to replace aging infrastructure with energy efficient solutions, and smart building systems at each of the district’s facilities and a solar energy system at our operations center further reduce energy demands and costs.

Installing electric vehicle charging stations at our operations center and administration office is our latest cost control initiative. We received rebates of $5,500 from the State of California on each of the six Priuses we purchased over the last two years. They average over 75 miles per gallon and the district expects to save an additional $1,000 per vehicle per year in avoided fuel costs. Integrating electric vehicles into our vehicle fleet will accelerate when hybrid light-duty trucks become available.

But controlling costs isn’t our only motivation for going electric. Helix’s board of directors also wants this district to be part of the solution – to reduce our greenhouse gas emissions and contribute to the sustainability of the communities we serve and the sustainability of California’s water resources.

The State of California’s Fourth Climate Change Assessment, released on August 27, projects average temperature increases of 2.5 degrees statewide by 2040 and up to 5.8 degrees by 2070, resulting in a smaller Sierra snowpack and increased agricultural and urban water demands.

Fortunately, purchasing an electrical vehicle does not require choosing between sustainability and your bank account. Individual consumers are eligible for federal tax credits and rebates from the State of California, just like Helix. California’s Drive Clean Program provides a chart showing the tax credit and rebate available per make and model of electric vehicle.

The federal tax credit for battery powered electric vehicles is $7,500 and ranges between $3,000 and $6,000 for hybrids. California’s rebates are $2,500 for a battery powered electric vehicle and $1,500 for a hybrid. Add to this savings your annual savings on fuel, and a very important benefit exclusive to electric vehicle drivers: you can use the carpool (HOV) lane with nobody else in your car.

In a survey of electric vehicle owners by the California Clean Vehicle Rebate Project, 74 percent of owners said the state’s rebate was extremely or very important in making it possible to purchase their electric vehicle. The survey also identified the owners’ top three reasons for their purchase: saving money on fuel costs, reducing environmental impacts and HOV lane access.

Here is a list of electric vehicles that qualify for rebates.

Here is information on the special rates SDG&E offers electric vehicle owners.

If your interest in electric vehicles is growing, register for San Diego Electric Vehicle Day Ride and Drive, on Saturday, September 15, from 10 a.m. to 3 p.m. at Liberty Station. Last year, this was the largest ride and drive event in the country. Saturday’s event will feature exhibitors, electric bicycles and the Kids Activity Tent, and offers the opportunity to test drive 40 of the latest models of hybrid and battery-powered electric vehicles from Honda, Chrysler, Toyota, Nissan, BMW, Mitsubishi, Kia, Chevrolet, Mercedes, Audi, Tesla and Arcimoto, which manufactures a three-wheel fun utility vehicle (FUV).

To reserve a test drive, fill out SDG&E’s short form. According to SDG&E, people will be able to drive several electric cars within the one-hour period following your check-in time. An email will be sent to registered drivers confirming their drive time window. As a bonus, registered drivers will receive a copy of the Electric Car Insider EV Buyers Guide, a high quality, 64-page, four-color print magazine about electric vehicles. (cont.)

The San Diego Electric Vehicle Day Ride and Drive event is free, but registration is required.

Learn More and Register at sdge.com/electric-vehicle-day-2018

Create a video and win a scholarship

Create a video and win a scholarship

High school and college students, create a video for Districts Make the Difference 2018 Student Video Contest. Submit a 60-second video by September 30 showing how special districts make a difference in your community for a chance to win up to $2,000 in scholarships!

For over 100 years, local service agencies known as special districts have kept our lights on and our water flowing, and provided access to a multitude of services that enhance our communities, from fire protection to parks and recreation.

California’s special districts are much more than local service providers. These local agencies are created by local residents to meet their community’s needs in the most efficient and effective manner.

The contest rules and application are available at www.DistrictsMaketheDifference.org/video-contest. You’ll also find the winning videos from last year’s contest — watch them and brainstorm ideas for your video.

Submit your video to info@districtsmakethedifference.org between August 27, 2018 and September 30, 2018.

Contest Awards:

  • First Place- $2,000 Scholarship
  • Second  Place- $1,000 Scholarship
  • Third Place- $500 Scholarship

Not Familiar with Special Districts?

Go to www.DistrictsMaketheDifference.orgto learn more! There are resources to explain special districts and the important work they do throughout California. The California Special Districts Association also maintains a map to help you find the special districts in your area.

CONTEST QUICK LINKS

Reserve your spots: Helix Water Talks on October 6

Reserve your spots: Helix Water Talks on October 6

The next Helix Water Talks event — on Saturday, October 6, 2018 at our Nat L. Eggert Operations Center in El Cajon — will offer a behind-the-scenes look at how our field operations crews maintain the vast water distribution system that delivers water from our treatment plant in Lakeside to 275,000 people in El Cajon, La Mesa, Lemon Grove and Spring Valley.

EVENT ITINERARY

8:30-9:00 a.m.
Coffee and refreshments

9:00-9:20 a.m.
Welcome

9:30-11:00 a.m.
Walking tour, presentations and demonstrations on:

  • Repairing water mains
  • Installing water service lines and water meters
  • Water meter accuracy
  • Helix’s water meter maintenance and replacement program
  • How customers can detect low-flow leaks
  • How we maintain multiple generations of infrastructure
  • The role of design and construction standards
  • Emergency preparedness
  • And more…

11:00-11:30 a.m.
Questions and answers

We encourage you to reserve your spots on the tour (up to four) as soon as you can, because our past Water Talks filled up fast. We look forward to meeting you.

 

CLICK HERE TO REGISTER

What to drink this summer

What to drink this summer

When it gets this hot, nothing quenches your thirst better than water — infused water! We have eight recipes to beat the summer heat, from strawberry, basil and lemon to mango, raspberry and ginger. It only takes five minutes to slice up your ingredients and a few hours of chilling time in the refrigerator. Enjoy!

8 Infused Water Recipes from Culinary Hill

Lake Jennings open every day in July

Lake Jennings open every day in July

It’s sum, sum, summertime and Lake Jennings is open every day in July. Why are we opening the lake every day? So that when school starts in September, your kids will have the best stories about kayaking, catching a bass, camping out, roasting hot dogs and making s’mores. It gets better: we have tipis, kayaks and fishing boats for you to rent, and every Tuesday you can launch your own boat for free. Spend July at the lake!

Go to Lakejennings.org or Facebook.com/lakejennings

Lake Jennings on News 8

Lake Jennings on News 8

News 8’s Ashley Jacobs did a live, early morning segment yesterday with Helix’s Lake Recreation Manager Kira Haley on Lake Jennings, our tipis and the joys of camping, including cinnamon rolls baked over the fire in a cast-iron skillet.

Watch the Video

Tomorrow is Customer Appreciation Day

Tomorrow is Customer Appreciation Day

The Water Conservation Garden has invited all Helix Water District customers to Customer Appreciation Day on Saturday, May 19, from 9 a.m. to 1 p.m., to say “Thank you for supporting The Garden”.

The event is FREE, parking is FREE and Kona Ice will be keeping it cool with FREE Hawaiian Shave Ice, which begins as a snow cone but tastes like a Hawaiian vacation when the sweet cream and fresh fruit are added (one free shave ice per person while supplies last).

There will be kids’ activities and Ms. Smarty Plants, Butterfly Encounters and Tortoise Talk, and homeowners can learn how to “Toss the Turf”, discover drought-tolerant plants, get landscaping advice and tour The Garden’s five acres for landscaping inspiration.

Is The Garden a good place to spend a Saturday morning? Yeah it is. In our customer survey last fall, you all rated The Water Conservation Garden as your favorite conservation program. And, 57 percent of our customers who visited or took a class at The Garden went home and applied what they learned in their own landscapes. That’s big! Helix will be at the event on Saturday to answer your irrigation and landscaping questions.

The Water Conservation Garden is located on the Cuyamaca College campus in El Cajon. It’s just off Jamacha at 12122 Cuyamaca College Drive West. For more information, go to thegarden.org.

Customer Appreciation Day is Saturday, May 19

Customer Appreciation Day is Saturday, May 19

The Water Conservation Garden has invited all Helix Water District customers to Customer Appreciation Day on Saturday, May 19, from 9 a.m. to 1 p.m., to say “Thank you for supporting The Garden”.
The event is FREE, parking is FREE and Kona Ice will be keeping it cool with FREE Hawaiian Shave Ice, which begins as a snow cone but tastes like a Hawaiian vacation when the sweet cream and fresh fruit are added (one free shave ice per person while supplies last).

There will be kids’ activities and Ms. Smarty Plants, Butterfly Encounters and Tortoise Talk, and homeowners can learn how to “Toss the Turf”, discover drought-tolerant plants, get landscaping advice and tour The Garden’s five acres for landscaping inspiration.

Is The Garden a good place to spend a Saturday morning? Yeah it is. In our customer survey last fall, you all rated The Water Conservation Garden as your favorite conservation program. And, 57 percent of our customers who visited or took a class at The Garden went home and applied what they learned in their own landscapes. That’s big! Helix will be at the event on Saturday to answer your irrigation and landscaping questions.

The Water Conservation Garden is located on the Cuyamaca College campus in El Cajon. It’s just off Jamacha at 12122 Cuyamaca College Drive West. For more information, go to thegarden.org.