We’re going all the way back to the 1880s

We’re going all the way back to the 1880s

At our next Helix Water Talks, on January 25, we’ll explore the history of east county, its water supply and Helix Water District, starting way back in the 1880s. Our Saturday morning event includes a presentation and a tour of Helix’s 3-floor collection of historic photography. Reserve your seats today!

When
Saturday, January 25

8:30-9:00 a.m.
Check-in, hot coffee and bagels

9:00-9:15 a.m.
Welcome from Carlos Lugo

9:15-10:00 a.m.
Presentation on history of east county, our water supply and Helix Water District

10:00-11:00 a.m.
Tour our 3-floor collection of historical photography

Where
Helix Administration Office
7811 University Avenue in La Mesa

Explore East County’s History on January 25

Explore East County’s History on January 25

At our next Helix Water Talks, on January 25, we’ll explore the history of east county, its water supply and Helix Water District, starting way back in the 1880s. Our Saturday morning event includes a presentation and a tour of Helix’s 3-floor collection of historic photography. Reserve your seats today!

When
Saturday, January 25

8:30-9:00 a.m.
Check-in, hot coffee and bagels

9:00-9:15 a.m.
Welcome from Carlos Lugo

9:15-10:00 a.m.
Presentation on history of east county, our water supply and Helix Water District

10:00-11:00 a.m.
Tour our 3-floor collection of historical photography

Where
Helix Administration Office
7811 University Avenue in La Mesa

Helix Board Elects Officers for 2020

Helix Board Elects Officers for 2020

At the December 18, 2019 meeting, Helix Water District’s board of directors unanimously elected Director Mark Gracyk to serve as board president in 2020 and Director DeAna Verbeke to serve as the board’s vice president.

Gracyk was elected to the board in 2016 and represents Helix’s division 3 customers in La Mesa, Lemon Grove and Spring Valley. Verbeke has served on Helix’s board since 2005; she represents the district’s division 2 customers, located in portions of La Mesa and El Cajon.

The board thanked outgoing president Daniel McMillan for his leadership and commitment to customers in 2019, a year defined by Helix’s investments in infrastructure, sustainability and technology. For more information on the district’s investments and performance, read our 2018-19 Annual Report.

One of Gracyk’s first tasks is determining committee assignments for the year ahead. Helix’s board members represent the district and its customers on the San Diego County Water Authority board; in planning, policy-making and funding decisions on regional and statewide committees; and in lobbying initiatives in Sacramento. Gracyk will announce assignments at the board’s January 15, 2020 meeting.

For more information on Helix’s board go to hwd.com/board/.

Happy holidays!

Happy holidays!

All of us at Helix Water District wish you happy holidays and all the best in the new year!

Helix launches high school photo and scholarship contests

Helix launches high school photo and scholarship contests

We’ve launched our 2020 High School Photo Contest and 2020 Scholarship Contest.

This year’s photo contest challenges high school students to highlight the importance and beauty of water in our everyday lives. We’re looking for photos that show how we use water in our homes and landscapes, in local businesses, for irrigating public spaces, street cleaning and firefighting.

Helix’s photo contest is open to any high school student living or attending school within Helix’s service area, which includes La Mesa, Lemon Grove, El Cajon, Spring Valley and areas of Lakeside. Entries are due by January 31, 2020 and we are offering a $150 prize to the winner. See the contest guidelines and entry form below.

Our scholarship contest is for high school seniors who will graduate in spring 2020 and attend a four-year college or university in fall 2020.  Our Lillian M. Childs Scholarship and Robert D. Friedgen Scholarship are each worth $1,000 and applications are due by February 28, 2020. See the flyer and application form below.

Helix Water District 2020 High School Photo Contest Guidelines
Helix Water District 2020 High School Photo Contest Entry and Release Form
Helix Water District 2020 Scholarships Flyer
Helix Water District 2020 Scholarship Application

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8 things to like about your next water bill

8 things to like about your next water bill

Tomorrow, we start mailing our redesigned bill statement. We think the first thing you will notice, when you open it, is that it is easier to read. Here are the eight improvements we made.

1. The text is larger and easier to read on the front and back of the bill.

2. We moved the bill date and payment due date to the top of your statement so they are easy to find.

3. We reformatted this area of your statement to help you understand your water use. We recommend, each time you open a water bill, that you compare your water use in this 2-month period to this same period last year. The two numbers are easy to find, right below the graph. If your water use has increased, do you know why? Weather? More people in your home? If you don’t know why, check for a possible water leak on your property or call Helix at 619-466-0585 to schedule a free home water use evaluation.

4. Our water rates are on your statement so you don’t have to look them up. We charge by the unit and one unit of water is 748 gallons. We show how many units of water you can use within each of our three rate tiers, and the cost per unit in each tier.

5. In the bill details section, we show you how many units of water you used, in each rate tier, during the 2-month billing period. Any additional charges on your account are shown in bold, blue type. If you have questions about the charges shown, please contact customer service at 619-466-0585.

6. On the back of the bill, on the left side, we explain how we divide the costs of storing, treating and distributing water between our rates and our base charge.

7. On the right side, we list each of our bill payment options.

8. Below the payment options, we show you where to go on our website to learn how to save water indoors and outdoors and reduce your water bill.

How Our Water System Works – Join Us Thursday Evening at Helix Water Chats

How Our Water System Works – Join Us Thursday Evening at Helix Water Chats

You turn on your kitchen faucet and — through elevation, energy, gravity, pressure and engineering — water comes out. Join us this Thursday, December 5 at 6 p.m. and learn from Helix Water District’s Director of Engineering Jim Tomasulo how our complex distribution system delivers water, and how we plan, design and upgrade our vital infrastructure for today and tomorrow. This is our second Helix Water Chats event, where we have coffee and cookies, a presentation and a discussion. Our first Water Chats, in July, was a hit!

Delivering water is no easy task. It’s heavy – just over 8 pounds per gallon — and requires a heavy-duty system to deliver it across 50 square miles and up and down hills to 276,000 people. Our engineers also have to design the facilities we build today to provide the water El Cajon, La Mesa, Lemon Grove and Spring Valley will need in 2070, and connect it to facilities we built back in 1970. What we’re building today is Helix’s fourth generation of infrastructure.

This should be good, and we hope you can join us for an insightful evening.

Date and Time
Thursday, December 5
6 – 7:30 p.m.

Location
Helix Administration Office
7811 University Avenue, La Mesa
(Parking in the back of the building)

Itinerary
6:00         Coffee and cookies
6:10          Welcome and introductions
6:15          Presentation
7:00          Questions and discussion

Happy Thanksgiving

Happy Thanksgiving

On behalf of all of us at Helix Water District,
I want to wish you a Thanksgiving filled with the happiness
of good friends and the joy of family.

Carlos V. Lugo
General Manager

How Our Water System Works – Join Us Thursday Evening at Helix Water Chats

Learn how to build a water system on December 5 at Helix Water Chats

On Thursday, December 5 at 6 p.m., Helix Water District’s Director of Engineering Jim Tomasulo will discuss how Helix’s complex water system delivers water to our customers and how we plan, design and upgrade our vital infrastructure for today and tomorrow. This is our second Helix Water Chats event, where we have coffee and cookies, a presentation and a discussion. Our first Water Chats, in July, was a hit!

On December 5 we’ll see what Helix’s civil engineers do. Delivering water is no easy task. It’s heavy – just over 8 pounds per gallon — and requires a heavy-duty system to deliver it across 50 square miles and up and down hills to 276,000 people. They also have to design the facilities we build today to provide the water El Cajon, La Mesa, Lemon Grove and Spring Valley will need in 2070, and connect it to facilities we built in 1970. What we’re building today is Helix’s fourth generation of infrastructure.

This should be good, and we hope you can join us for an insightful evening.

Date and Time
Thursday, December 5
6 – 7:30 p.m.

Location
Helix Administration Office
7811 University Avenue, La Mesa
(Parking in the back of the building)

Itinerary
6:00         Coffee and cookies
6:10          Welcome and introductions
6:15          Presentation
7:00          Questions and discussion