Smart Leak Detector Rebate

Helix Water District and Sweetwater Authority customers are now eligible for a $100 rebate when they purchase a qualifying smart leak detector device.

What is a smart leak detector?

Smart leak detectors allow you to monitor your home’s water use in real time, 24/7. They sync to your smartphone and alert you if there is high consumption or a leak at your property. This can help you manage your daily water use and protect your home from expensive leaks. There are two types of smart leak detectors: plumbed devices and external devices. 

Plumbed Devices
Plumbed devices are plumbed into your existing water lines. Most of these devices can automatically shut the water off at their point of installation, or allow you to shut your water off remotely, in case of a leak. Since these devices tap into your existing plumbing system, a licensed plumber and permit may be required for installation. Plumbed devices are typically more expensive than external devices.

 

External Devices
External devices attach to the outside of your water meter, typically with some type of strap, making them simple to install. Since external devices are not directly attached to your plumbing system, they do not have the ability to automatically shut off your water, or allow you to shut off your water remotely, if a leak occurs. External devices are typically less expensive than plumbed devices.

 

How to Install

Measure All of Your Water Use

To monitor indoor and outdoor water use, install the leak detector before the point where your irrigation line branches off. This way, the device can alert you of faulty irrigation programming, broken sprinklers or outdoor leaks. This is important, because outdoor use is about half of a typical home’s total water use.

Measure Indoor Water Use Only

To monitor indoor water use only, install a smart leak detector on your water service line after the point where your main irrigation line branches off.

The Rebate

It’s Easy to Apply!

Buy

Purchase your device on or after August 1, 2019. Qualifying devices are listed below

Submit

Submit your application and a copy of your sales receipt to your water district

Eligibility

To be eligible for this rebate pilot program you must be a customer of either Helix Water District or Sweetwater Authority and purchase a qualifying device on or after August 1, 2019.

Qualifying Devices

A qualifying device requires all of the following characteristics.

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Records Water Use

Automatically records water use at a minimum of five minute intervals

Notifies User

Automatically alerts or notifies users of unusual water usage including spikes in usage and continual flows

Displays Water Use

Provides customers with a platform to view their water consumption data

Qualifying External Devices

Important

Rebates are first come, first served

Rebates are available on a first-come, first-served basis and are not guaranteed. Questions? Customers of Helix Water District can contact Helix staff at 619-667-6226 or conserve@helixwater.org; customers of Sweetwater Authority can contact Sweetwater staff at 619-409-6779 or waterefficiency@sweetwater.org.

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Homes with automatic fire sprinklers

Improperly installing a leak detector device could hinder operation of fire sprinklers. Always ensure plumbed leak detection devices are installed only on the domestic water line after it diverts from the fire sprinkler system. Never install a leak detection device into your home’s main water service line upstream of the fire sprinkler system. Consult a licensed plumber for guidance.

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Disclaimer

Helix Water District and Sweetwater Authority do not endorse individual vendors, products or services. Therefore, any reference herein to any vendor or product by trade name, trademark, manufacturer or otherwise does not constitute or imply the endorsement or recommendation of Helix Water District or Sweetwater Authority.