Following this week’s water treatment plant hack in Florida, we received some inquiries as to whether this could happen at Helix.

The FBI has determined that the Florida plant security breach was due to outdated Windows 7 software, passwords that had not been updated, and the use of off-the-shelf, publicly available software to allow operators to access the plant’s control system remotely.

We would like to assure our customers that the above issues are not issues at Helix.  We have made investments in infrastructure and have systems in place to protect our facilities against these types of attacks.

The safety and quality of the water we provide is our top priority.

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