Water You Can Trust

Water Quality

Safe drinking water is our highest priority. Our chemist, biologist and plant and system operators assure that our water meets all standards set by the EPA and the State of California.

SOURCE WATER TESTING

What’s in water varies based on the geology and environment it flows through. We test our source water and adjust treatment accordingly.

200 TESTS PER DAY

We collect and analyze 200 water samples a day from 10 different points in the water treatment process.

WATER SYSTEM TESTING

We test just under 100 water samples a week from our distribution system to ensure water quality levels all the way to customer faucets.

NO LEAD PIPE

We have no lead water mains or service lines in our distribution system and our water is non-corrosive to customer plumbing.

BACKFLOW PREVENTION

Backflow prevention devices prevent the flow of water from commercial customers into our distribution system.

LEARN MORE

FLUSHING

We prevent water quality issues by flushing water that has remained in a pipe longer than expected.

OZONE

We turn oxygen (O2) into ozone (O3) and use it to disinfect our water during the treatment process. You’ll taste the difference!

STAFF

Our staff testing water quality and operating the plant are highly trained and must pass rigorous examinations at each level of industry certification.

WATER QUALITY REPORTS

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2016 Water Quality Report

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2016 Informa anual de calidad del agua

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2016 Public Health Goals Report

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Past Water Quality Reports

Have questions about a water quality issue?
Start with Water Quality Assistant.

Water Service

We’re on the job 24/7, because that’s when you need water.  Preventive maintenance regimens maximize the operating efficiency and lifespan of each piece of equipment in our water treatment and distribution systems. And we invest each year in capital improvements — major renovation, replacement and upgrade projects.

$6,395,500

2016-17 OPERATIONS BUDGET
Operations & Maintenance

$14,415,000

2016-17 CAPITAL BUDGET
Capital Improvements

500,000

POPULATION SERVED
Water Treatment

273,000

POPULATION SERVED
Water Distribution

56,100

METERED ACCOUNTS

730

MILES OF PIPE

16,000

VALVES

6,430

FIRE HYDRANTS

25

PUMP STATIONS

24

RESERVOIR TANKS

Water Supply

For the last 100 years we’ve gone to the mountains for our water, because colder temperatures increase condensation and precipitation levels. Today, a diverse and still developing portfolio of water resources protects the San Diego Region against drought and climate change.

San Diego Region’s Water Supply

1991

  • Metropolitan Water District of So Cal 95%
  • Local Surface Water 5%

2015

  • Metropolitan Water District of So Cal 57%
  • Imperial Irrigation District 19%
  • All American and Coachella Canal Lining 15%
  • Recycled Water 5%
  • Groundwater 3%
  • Local Surface Water 1%

2035

  • Imperial Irrigation District 30%
  • Metropolitan Water District of So Cal 18%
  • Potable Reuse 15%
  • All American and Coachella Canal Lining 12%
  • Seawater Desalination 7%
  • Recycled Water 7%
  • Local Surface Water 7%
  • Groundwater 4%

Setting standards of excellence in public service.

We are responsible for the safety, quality and reliability of the drinking water for over 273,000 people in San Diego's East County.

© 2017 Helix Water District

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